A Google user
Ok, change from 1 to 3 since registration was mysteriously completed. However, at least 2 UX improvements can be made: 1. The little icon on the lower center of Park screen... I thought it is the app icon (indeed the design is same). Please put a label like "Start Parking" so that some users like me know it is a tappable action button 2. The top up screen - it has a loading animation for each top up amt selection. But the animation ends too quickly and it still takes a while to see the next content which make me thought the top up screen was not working when a blank page is shown.
3 people found this review helpful
Hi Doris Wong, thank you for the feedback.
We'll consider to change the 'Start Parking' button in future.
As for the topup loading, it depends on the network connection to the payment gateway in which we don't have control.
A Google user
overall, it is a very convenient app to pay parking in the service areas. BUT, the recent few versions having problem on the expiration reminder push notification!!!! I was rely on the app to remind me to extend the parking if necessary, it was working fine until recently. the reminders came in 2HOURS LATER !!! what's the point of the "long due" reminders?
39 people found this review helpful
Appcable
December 17, 2019
Hi JC Chen. Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.
Ray Wong
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The Parking Expiry Reminder doesn't sound to alert user although it pop-up in the notification panel. Instead, getting lots of sound alerts about unrelated push notification of Covid-19 from the app recently, but its important feature of Parking Expiry Reminder still can't even make a sound alert?? It defeats the purpose of the parking reminder feature, please get it fixed.
5 people found this review helpful
Thanks for your feedback and suggestion. We'll pass it along to our development team and see if there is any way we can improve it. Sorry for any inconveniences.